Information Notice

  1. Identity of the Data Controller

As **Alfa Global Tüketim Maddeleri Ticaret Limited Şirketi** (Tax No: 0510853520) (“Alfa Global” or the “Company”), acting in the capacity of data controller, we hereby present this Information Notice in order to fulfill our transparency and information obligations in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”), the General Data Protection Regulation applicable to natural persons in the European Union (“GDPR”), and other relevant legislation, with respect to the personal data we process.

  1. Processing of Personal Data and Purposes of Processing

If you complete the information fields available under the “Download Catalog” and “Request a Quotation” buttons on our website, your name and surname, email address, telephone number (if provided), company information, and any personal data you share in your message will be processed.

Personal data processed through the forms available under the “Download Catalog” and “Request a Quotation” sections are processed for the purposes of carrying out and supervising business activities, conducting marketing processes for products and/or services, managing customer relationship management processes, and conducting communication activities. Your personal data are not used for profiling or for any automated decision-making processes that may affect you beyond the purposes stated above.

  1. Recipients of Personal Data and Purposes of Transfer

Your personal data specified in Article 2 of this Information Notice may be transferred to public institutions and organizations or to legal counsel where required by law.

  1. Method and Legal Basis for the Collection of Personal Data

Your personal data are collected partially by automated means through the completion of the sample request form available on our website, in line with the purposes stated in Article 2 of this Information Notice, in accordance with the fundamental principles stipulated under the Law, and based on the legal grounds set out in Article 5 of the Law, including fulfillment of the data controller’s legal obligations, the personal data having been made public by the data subject, establishment and performance of a contract, and the legitimate interests of the data controller, limited to these grounds.

  1. Your Rights Regarding the Protection of Personal Data

Within the scope of personal data protection legislation, you have the right to learn whether your personal data are being processed, request information if your personal data have been processed, learn the purpose of processing and whether your data are used in accordance with such purpose, learn the third parties to whom your personal data are transferred domestically or abroad, request correction of incomplete or inaccurate data and notification thereof to third parties, request deletion or destruction of your personal data where the grounds for processing no longer exist and notification thereof to third parties, object to results arising against you due to analysis exclusively through automated systems, and request compensation for damages in case your personal data are processed unlawfully.

Pursuant to Article 11 of the KVKK regulating the rights of data subjects, you may submit your requests in accordance with the “Communiqué on the Procedures and Principles of Application to the Data Controller” via the following methods:

  • By applying in person or through a notary public to “Oruçreis Mah. Tekstilkent Cad. B Blok No: 12 A İç Kapı No: 303, Esenler, Istanbul”, with identity verification;
  • Via registered electronic mail (KEP) at “alfaglobaltuketim@hs01.kep.tr”; or
  • By using your secure electronic or mobile signature and sending it to “info@alfaglb.com”.

Additional Privacy Provisions for the European Union

Within the scope of the General Data Protection Regulation (GDPR) applicable to natural persons in the European Union, you have certain additional rights beyond those stated above, and we would like to inform you accordingly.

If you do not provide the personal data requested through the sample request form, we may not be able to contact you or process the request specified in your message.

  1. Transfer of Your Personal Data

Your personal data are shared solely for the purpose of processing your request. We require third parties with whom your personal data are shared to implement appropriate security measures to protect such data in line with our policies. We do not permit third parties to use your personal data for their own purposes and authorize them to process such data only in accordance with this Information Notice and our instructions. In cases where such transfer involves a transfer outside the European Economic Area, we take into account potential risks arising from the absence of adequate protection and ensure sufficient safeguards by executing data transfer agreements incorporating standard contractual clauses.

  1. Security of Your Personal Data

Appropriate technical and organizational security measures are implemented to ensure the security of your personal data. Necessary safeguards are applied by the Company within the scope of its policies in order to prevent loss, unauthorized access, or unlawful processing of personal data.

  • Your Rights

Subject to certain conditions and within the limits prescribed by law, you have the following rights:

  • The right of access, including the right to know what personal data we hold about you and to request a copy thereof. In certain cases, this right may be restricted, for example, where disclosure would result in the disclosure of another individual’s personal data or where disclosure is legally prohibited.
  • The right to request that your personal data be kept accurate, up to date, and complete. You may contact us to inform us of any changes or inaccuracies.
  • The right, in certain circumstances, to object to the processing of your personal data and to request restriction, blocking, deletion, or erasure of such data. You may contact us if you wish us to cease using your personal data.
  • The right to request that your personal data be provided to you or to another data controller in a commonly used, machine-readable format.
  • The right to request deletion of your personal data when they are no longer necessary for the purposes for which they were collected or when processed unlawfully.
  • The right to lodge a complaint with the relevant supervisory authority if you believe that your personal data have been violated.

You may exercise these rights by contacting us through the communication channels listed below, together with a copy of your identity card or passport (for identity verification purposes).

  1. Right to Withdraw Consent

If you have given consent for the processing and transfer of your personal data, you have the right to withdraw your consent in whole or in part at any time. Upon receipt of your withdrawal notice, and unless there is another legal basis for processing, your personal data will no longer be processed for the purposes based on your consent.

  1. Retention Period of Your Personal Data

As your personal data are processed solely in relation to the request stated in the message section of the sample request form, they will be retained until your request is resolved and for as long as necessary to fulfill the purposes of processing and comply with applicable legal obligations.

If you wish to obtain further information regarding specific retention periods set out in our data retention policy, you may contact us. Upon expiry of the applicable retention period, your personal data will be securely deleted or destroyed in accordance with applicable laws and regulations.

  1. Contact Information for Your Rights and Requests

You may submit your requests within the scope of the rights outlined above through the following communication channels:

  • In person or via a notary public to “Oruçreis Mah. Tekstilkent Cad. B Blok No: 12 A İç Kapı No: 303, Esenler, Istanbul”, with identity verification;
  • Via registered electronic mail (KEP) at “alfaglobaltuketim@hs01.kep.tr”; or
  • By using your secure electronic or mobile signature and sending it to “info@alfaglb.com”.
  • Amendments to the Information Notice

We reserve the right to update or amend this Information Notice from time to time in order to reflect changes in our personal data processing practices or applicable legal requirements. Any amendments to this Information Notice will be published on this page.

Last Update: March 2025